June 2: To our Fairhaven Healthcare friends:

Please support nursing home residents and staff by signing the Nursing Home Ballot Initiative today. Nursing facilities are facing an unprecedented workforce and financial crisis that is being exacerbated by the COVID-19 pandemic.

The Nursing Home Ballot Initiative would allow voters to create a permanent and critical law requiring the state to adequately fund and support nursing home care.

We need your support in collecting 18,000 signatures by June 11, 2020 to qualify for the November 2020 ballot.

In the words of the Mass. Senior Coalition, a group of concerned citizens, residents, family members and employees whose mission is to drive the highest quality of care for those who rely on the Commonwealth's nursing homes, "there is a nursing home crisis going on." 

Take meaningful action and sign the petition here: https://www.maseniorcoalition.com/sign

Sincerely,

Michael Takesian, Executive Administrator
Fairhaven Healthcare Center
Lowell, Massachusetts

May 24 COVID-19 Update:

Dear families and friends,

As always, our team and I hope this email finds you safe and healthy. As we approach Memorial Day Weekend, I would like to first take this opportunity to show respect and honor to all those military veterans who have lost their life serving our country. Our sincerest thoughts and prayers go out to them and their families.

We offer another heartfelt thank you to all the Fairhaven employees for their hard work, dedication, and compassion for our residents. We remain incredibly grateful for our entire dedicated team and ask you to join me in ensuring that they are included as “Health Care Heroes” battling COVID-19. They are doing everything they possibly can to care for those suffering and support them as they battle this disease.

I would like to begin with an update on the facility wide testing that was originally conducted 08-April-2020 and 15-April-2020 by the Massachusetts National Guard. We were able to test 100% of our residents and 96% of our staff members. This was mandated by Governor Baker and Mass DPH with a minimum testing compliance of 90%. Our center exceeded that threshold.

We feel we may be turning the corner on our center’s battle with COVID-19. As of today, we have seen almost all of our residents convert to negative and are now symptom-free of COVID-19. We are very excited for these residents, their families, and our staff.

We’ve had two infection control evaluations with Mass DPH and were told by the surveyor that she had no concerns on both tours. Our PPE inventory was substantial, and our staff was well versed in infection control policy and procedures. Over the last week we have continued to appropriately care for our residents according to the CDC guidance.

We continue to schedule consistent staffing on all our units. We also continue to follow all CDC and state guidelines and receive regular updates on new guidelines that are offered. This information is shared with our staff and additional training is continually taking place to keep us not only compliant but “ahead of the curve”.

Window Visits

Now that the weather is looking good, we ask that you contact us to get information about scheduling window visits with your loved ones. We continue to offer many ways for you to connect with your loved one. Please remember that the window visits must be pre-scheduled to ensure safe and healthy visits for you, the residents, and our staff.

Continue to use our special email address administrator@fairhaven-nursing.com to request virtual visits, ask questions or address any issues that arise. This is an incredibly challenging time and we will continue to do all we can to get through this, together.

  • Please email us your questions in advance, so we can address similar questions at one time.

Thank you and please stay safe and healthy!

Michael Takesian, Administrator
Fairhaven Healthcare Center
Lowell, Massachusetts

May 4 COVID-19 Update for Families:

Dear families and friends,

As always, our team and I hope this email finds you safe and healthy. As some states begin to ease restrictions on businesses and the general public, please note that Fairhaven will NOT be included in any of these business categories to ease restrictions.

The visitor restriction placed on us by the Department of Public Health in early March is still in effect for the foreseeable future; we will advise you when this changes. We continue to offer several ways for families to communicate with us as well as their residents through FaceTime calls, Zoom meetings, and window visits for you and your loved ones. Please let us know how we can assist you and we will make every effort to accommodate.

From the beginning of this crisis, we have implemented extensive infection control measures to protect our residents. This information will be updated on our website. As always, if you would like any details on them, please let me know.

In Massachusetts, patients and staff have tested positive in more than 300 centers. That is more than 80% of all nursing homes. Sadly, we also have had patients test positive for COVID-19. As you know, this has been extremely challenging to our staff. We are doing all we can to treat them and our thoughts are with those patients afflicted with this virus and their loved ones. We continue to monitor and care for our residents in the safest way possible. We follow all guidelines as directed by the Department of Public Health, CDC, and State and Local Health Boards.

We also continue to do all we can to protect our other residents and remain committed to ensuring the personal protective equipment (PPE) our staff needs and are in compliance with CDC and state guidelines regarding the appropriate use of PPE. We continue to secure PPE from existing and new vendors and request equipment from the state. We are satisfied with our supply and record a daily inventory of all items. We continue to work towards a supply of items that will allow us to manage safe resident practices for an extended period of time.

We are in touch daily with the Department of Public Health and our local Health Department. The state DPH will be visiting our center in the near future and we are confident that they will be impressed by the systems we have implemented to ensure safe resident care. They will review our infection control procedures as well as review our PPE, staffing allocations and all processes and procedures regarding safe resident care. We continue to follow all CDC and state guidelines and receive regular updates on new guidelines that are offered.

We may be turning the corner on our center’s battle with COVID-19. As of today, we have continued to see several residents remain symptom-free of COVID-19. We are very excited for these residents, their families, and our staff. We anticipate this number to continue to rise and we will begin to allow residents to return to their rooms. We feel this would be helpful to everyone!

I remain incredibly grateful for our dedicated team and ask you to join me in ensuring that they are included as “Health Care Heroes” battling COVID-19. They are doing everything they possibly can to care for those suffering and support them as they battle this disease.

We are fortunate that we have not experienced staffing issues due to the commitment our staff has in providing the highest quality of care to their patients, even in the most challenging times. We have increased compensation to staff in our center and continue to advertise and recruit for additional per diem staff to supplement our teams. We support our talented staff whose commitment to caring for our residents throughout this health crisis inspires us every day.

We have heard from many of you about how you can recognize our staff “Health Care Heroes.” Please let us know if you have suggestions and we will attempt to implement them.

  • Please email us your questions in advance, so we can address similar questions at one time.
  • Please call us directly with questions about your loved one.
  • We will attempt to provide you with a list of our department heads so you may direct area-specific questions to them.

Thank you and please stay safe and healthy!

Michael Takesian, Administrator
Fairhaven Healthcare Center
Lowell, Massachusetts

Update: State DPH announces one-source family info line

The Commonwealth's Executive Office of Health and Human Services has announced the launch of the Nursing Home Family Resource Line — a dedicated phone line to connect family members of nursing home and rest home residents with the information and resources they need during the COVID-19 crisis.

We hope you'll tour our facility. Here's what you'll learn:

SCORE: On a recent Massachusetts Department of Public Health survey, Fairhaven scored 117 points out of a maximum of 132 possible points—or approximately 89% of perfection. While we're close to perfect,  we won’t stop until we are! These scores are compiled measuring seven critical areas of our healthcare operation,  versus the often criticized ‘5 Star Report’ that only measures three areas.

Interior courtyard

Blossoming shrubs in the private courtyard behind our building at Fairhaven, away from the public, where residents and rehab patients can relax in privacy.

LEADERSHIP: Our leadership team has more than 175 years of combined experience and knowledge in the Rehabilitation and Long Term Care industry.

PHYSICIANS: Unlike most Rehabilitation and Long Term Care facilities, we employ not one but two physicians to help ensure our rehabilitation patients and long term care residents promptly receive the top-quality care they deserve.

THERAPY: Whether it's physical, occupational or speech therapy, Fairhaven consistently achieves high marks from the Center for Medicare and Medicaid Services PEPPER report (Program for Evaluating Payment Patterns Electronic Report). Our rankings in this prestigious and well-respected report show everyone that we are not focused on squeezing every dime out of payors; our focus is on quality care.

STAFFING: We have outstanding employees! Schedule a tour of our facility, or just stop by and see for yourself. The people we employ are truly our greatest asset. Their commitment, dedication and passion for providing quality care shine through every minute of every day.

Learn more about what sets us apart...

We're Fairhaven — The home of comfort and quality care

Fairhaven Healthcare Center is a long term care and rehabilitation facility serving the Greater Lowell area and communities north of Boston. For more than 50 years, we've had the privilege of caring for your loved ones.

Welcome! We are a 169-bed Skilled Nursing and Rehabilitation facility located just 200 yards from Lowell General Hospital. Our facility is licensed by the Massachusetts Department of Public Health, is fully accredited by the Joint Commission on Accredited Healthcare Organizations (JCAHO, today simply known as the "Joint Commission") and is an active member of the Massachusetts Senior Care Association.

For more than five decades, Fairhaven Healthcare has been consistently recognized as an integral part of the Lowell, MA community and recognized in surrounding towns north of Boston for its quality of care. Our center is committed to ensuring excellence in customer service while providing the best life experiences and clinical outcomes for all the individuals entrusted to our care.

Quality diningThank you for visiting us online and considering Fairhaven for your healthcare needs or those of a loved one. We offer a broad suite of services supported by a long-tenured, dedicated and loyal staff.

Our services include:

  • Short term post acute care
  • Long term care
  • Physical, Speech & Occupational therapy
  • Respite Care
  • Alcohol addiction services

Learn more about us...

Update: Control of COVID-19 gains from expedited testing

As the unprecedented COVID-19 ("Coronavirus") outbreak continues to threaten all of us generally and healthcare facilities like ours specifically, we want residents, families and the public to know we are using all resources at our disposal to limit the spread of the virus and reduce incidence of contagion. Our efforts to date include leveraging the Commonwealth of Massachusetts' expedited testing program that gives us quicker response times, the state's new Nursing Home Family Resource Line, and the resources of both the Army National Guard and the Air Force National Guard.

A letter from our Administrator during the COVID-19 crisis

We would like to urge all parties—residents, family members, supporting staff and key healthcare contacts to read the letter below from our Administrator, Mr. Michael Takesian, regarding the COVID-19 ("Coronavirus") outbreak.

From our picturesque facility near the Merrimack River and just 200 yards from Lowell General Hospital, we serve the rehabilitation and long term care needs of residents and their families in the Greater Lowell Area, northeastern Massachusetts and southern New Hampshire including Andover, Billerica, Carlisle, Chelsmford, Concord, Dracut, Groton, Haverhill, Lawrence, Methuen, Nashua (NH), Pelham (NH), Pepperell, Salem (NH), Tewksbury, Tyngsborough, Westford, Wilmington and Windham (NH).